Our rules, made simple

First, know these two kinds of data

We treat the things used to build an app in a different way from the things people save inside the app.

The main rules

These are the big ideas in our Terms of Use.

Builders must be adults.

You must be 18 or older to make a Playful account, buy credits, or build an app.

You keep your work.

You keep the rights you already have in your prompts and apps. We give you any rights we get in the AI results made for you. AI results may not be new, unique, or protected by copyright.

AI can be wrong.

It can make mistakes, write unsafe code, or give a bad answer. Check and test its work before you use or share it. Do not treat it as expert advice.

Your prompts go to AI companies.

We use AI services from companies such as Anthropic, Google, and OpenAI. We also use AI models such as DeepSeek that hosting companies run for us. They all help make the app and its content. None of them use your prompts to train their own AI.

Your app is your job to manage.

You choose what your app collects. You must give people any privacy notice they need. You must also get any consent the law calls for.

Apps are for personal use and your own work.

You may share an app with friends, family, or other people. You may also use it in your own work, such as with your clients or customers, but never for health records covered by HIPAA. You may not sell it, run ads in it, charge for it, sell app-making as a service to others, or use it for someone else's business or organization without our permission.

Keep some data out.

Do not store card or bank numbers, government ID numbers, biometric IDs, other people's passwords, or exact location data used to track a person.

Do not hurt people.

No scams, threats, hate, sexual harm, malware, spam, stolen work, or illegal acts. We may remove an app or close an account that breaks the rules.

Plans renew until you cancel.

You can cancel any time and keep your plan through the end of the period you paid for. Credits cover the computing work behind each request, so they are spent even when you ask for another try.

Most disputes go to one-on-one arbitration.

Washington law applies. You may opt out of arbitration by emailing us within 30 days after you accept the Terms.

How we handle your data

Our Privacy Policy tells you what we collect, why we need it, and what choices you have.

We keep data only as long as we need it.

Most deleted account and app data leaves our main systems within 30 days and backups within 90 days. Some records may stay longer when the law calls for it.

You have choices.

You may ask to see, fix, export, or delete your personal data. Some places give you more rights.

We use basic cookies and tools.

They help you sign in, keep Playful working, and show us how the service is used. We do not use ad cookies.

Data may be stored in the United States and other countries.

If you live elsewhere, your data may be sent to the United States. Prompts sent to AI companies may also go to other countries.

What about kids and teens?

Playful's builder tools are for adults. People of many ages may still find and use an app that a builder shares.

Questions? We can help.

Email contact@playful.app.

For a privacy request, use the subject line “Privacy request.” For an abuse report, tell us which app or account is involved.